Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • The Help Center integrated into ADOM Media’s Control Panel offers a selection of help articles and frequently asked questions. Aimed towards resolving any common problem that you might possibly chance upon, they are contributed by our support team of expert technicians.

  • Top quality support service

  • Tutorial Videos

  • We have prepared a selection of instructional video tutorials that visually illustrate how you can solve a typical issue connected to your Linux cloud packages account. You will find the tutorials in the Help Center section.

  • Intuitive help center

  • A 60–Minute Ticket Response Guarantee

  • We back up all our semi–dedicated servers with a 24–7–365 technical support service and a 60–minute ticket response guarantee. Our competent support engineers will be at your disposal night and day to reply to your questions and to take care of any issue that you may possibly have. Just open a trouble ticket from the Help section and we’ll respond back to you in a jiffy.